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iPhone 14 no Bluetooth

stevemaxjam
Visitor

‎27-01-2023 09:20 AM

Just updated my phone and connected everything last night but this morning my phone won’t connect to my Apple Watch or my watch reset. Also Bluetooth won’t discover any new devices like my car. Used E-sim and reset my old phone as per the transfer options 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎27-01-2023 10:42 AM

Good morning @stevemaxjam. 

Welcome to the community. 

Did you upgrade your phone?

If yes, when you try to connect your Apple Watch through the app are you presented with an error message?

Are you aware if your car has the maximum amount of devices paired? did you remove your old phone?

Katie

0 Helpful
Schockwave
EE Community Star
EE Community Star
In response to Katie_B

‎27-01-2023 11:30 AM

@stevemaxjam , have you tried rebooting your phone?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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