Hello @Dikey123 ,
Welcome to the community,
This is not customer service and there is no account access.
You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.
Bearing in mind, Apple are having problems delivering products, due to China’s strict Covid restrictions, which were only recently announced.
I am a customer like you and have read this, as the factory where they are producing products has closed its doors to the outside world, many workers managed to escape, so also small workforce, from what I have read, so delays are inevitable, as EE do orders on a first come first serve, so you may want to ring customer service to find out about your order.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
