14-11-2022 10:01 AM
Hello I've ordered a iPhone 14 Pro max 512gb in space Black on the 23/10/22 and im yet to here anything I was told on the phone at point of order that dispatch would be up to 21 days which has now passed any info from EE would be great
thank you
Chris
14-11-2022 12:45 PM
Hello @Dikey123 ,
Welcome to the community,
This is not customer service and there is no account access.
You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.
Bearing in mind, Apple are having problems delivering products, due to China’s strict Covid restrictions, which were only recently announced.
I am a customer like you and have read this, as the factory where they are producing products has closed its doors to the outside world, many workers managed to escape, so also small workforce, from what I have read, so delays are inevitable, as EE do orders on a first come first serve, so you may want to ring customer service to find out about your order.
14-11-2022 06:44 PM
unbelievable
14-11-2022 06:52 PM
I have spoken to customer services and they advised it could take up to another 14 days from today
14-11-2022 08:16 PM
I ordered mine on 24th and STILL waiting. Absolutely fed up now,
23-11-2022 08:27 PM
Hello, any update regarding ur order