Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 51954 Views
  • 78 replies
  • 28 Helpful

Resolved! Pixel 6 getting stuck on H+

i have a Pixel 6 on Plusnet (EE network) but ever since getting the phone im finding that after disconnecting from wifi the phone will get stuck on H or H+ and never reconnect to 4G again without either rebooting the phone or resetting the the connec...

acm2000 by Investigator
  • 6700 Views
  • 7 replies
  • 0 Helpful

Resolved! unable to install My EE app

I am trying to install the my ee app but it's stuck on pending.  I have tried restarting my phone several times. I had the app previously and it had been 'archived' or something similar

jhjbates by Investigator
  • 1749 Views
  • 8 replies
  • 7 Helpful

Phone locked to EE sim card

24 months had passed and my phone was finally paid for. I wasn't ready to upgrade and just wanted to lower my phone bill. In the end I decided to move to a different network but my new sim card wouldn't work in my phone. EE, rather sneakily lock thei...

Screenshot_20220329-153705_Google.jpg

Received email from mobile number

Hi I recieved a email from my partner but instead of her email address it had"44 then mobile number @mms.ee.co.uk" She has an I phone and i have an android. She sometimes emails me and it shows her email address. And sometimes she texts me from her m...

Tony1469 by Visitor
  • 4924 Views
  • 3 replies
  • 1 Helpful

4G dongle for android head unit via ?USB

I hope someone can help me out.I have an Android head unit in my car that I want to be connected to the internet for GPS and web sites etc..I can connect to the head unit using my phones hotspot, but I sometimes forget.. So I was wondering if I got a...

Dragon_ by Skilled Contributor
  • 4766 Views
  • 11 replies
  • 4 Helpful

Resolved! Replacement phone under EE insurance

I am having my iPhone replaced upon an insurance claim. However, the replacement being sent is with meagre specs. My original phone is a few weeks old brand  new phone with 1 TB storage replaced by a refurbished 256 gb one. The price difference is al...

National lottery app

Why can't I use the national lottery app on my android phone anymore. It says it is blocked due to the settings. My parental settings are fine!