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ZFlip 3 Screen

JordanBrett27
Investigator
Investigator

Hi,

 

I have had a Samsung ZFlip 3 phone for a few months now on contract and have noticed recently that one side of the screen protector (where it folds) has lifted away so isn't flush to screen and dust can bot get in also in the bottom right of my screen I have a purple strip from right to left (like a damaged television screen) I have not dropped the phone what so ever to cause this so am I able to send back to EE for a repair? Thank you

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @JordanBrett27

 

Welcome to the community. I'm sorry to hear about your phone.

 

I would suggest speaking to our Mobile Care team so that they can check your account and run through some options.

 

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @JordanBrett27

 

Welcome to the community. I'm sorry to hear about your phone.

 

I would suggest speaking to our Mobile Care team so that they can check your account and run through some options.

 

Chris