cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lost Phone

Thomas-tracy
Explorer

Hi, I lost my phone in Porthcawl on Saturday night. Possibly in THE PICTON pub. I had taken so many photos at a wedding that day the battery ran out. Is there any way I can track it? If so how. Its not the phone I care about, it's the photos and memories that are on there.

1 SOLUTION

Accepted Solutions
Mustrum
Ace Contributor
Ace Contributor

@Thomas-tracy  if the battery is flat then unlikely. Have you asked the pub?

 

You may want to follow the steps in the help article.

https://ee.co.uk/help/help-new/safety-and-security/lost-stolen-and-damaged/my-device-has-been-lost-o... 

View solution in original post

3 REPLIES 3
bristolian
Legend
Legend

If the battery has run out, your options for finding the phone are very limited - beyond physically searching where you last had it.

 

Google Find my mobile relies on the phone being switched on and having location-based-services enabled.

 

Were the photos & videos being backed up to any cloud-based services? If they were - then login to that account and they may be there.

Mustrum
Ace Contributor
Ace Contributor

@Thomas-tracy  if the battery is flat then unlikely. Have you asked the pub?

 

You may want to follow the steps in the help article.

https://ee.co.uk/help/help-new/safety-and-security/lost-stolen-and-damaged/my-device-has-been-lost-o... 

EssexBoyEE
Ace Contributor
Ace Contributor

Not with.a flat battery, best you can do is do some random checks with Find my Device if its an Android to give the last known location, you never know someone may put it on Charge and switch it On.