20-01-2024 06:53 AM
I have a Galaxy A41 on a PAYG account.
I have just noticed voicemail has switched off and text VM ON doesn't work.
Any suggestions?
20-01-2024 08:07 AM
@WightMan75 Try texting VM OFF to 150 then restart the device then try VM ON to 150.
You could also try VOICEMAIL DIVERT ON to 150
20-01-2024 08:16 AM
20-01-2024 08:38 AM
Now this is curious!
20-01-2024 09:36 AM
Hi @WightMan75
Try restarting your device and trying again.
Thanks
20-01-2024 10:32 AM
No joy with that.
Bring back CTRL-ALT-DEL! That always worked. 🙈
20-01-2024 12:26 PM
In what way is your voicemail "switched off"?
Are you unable to gain access to it by calling 222 or speed-dial 1? Or are the auto-diverts on incoming calls not working?
20-01-2024 12:37 PM
Thanks for your advice.
When someone calls and the phone is not answered the incoming caller is told the recipient is unavaiable.
They are given no opportunity to leave a message.
I haven't tried 222 yet. I will.
21-01-2024 05:01 PM
222 gives me access to voicemail options.
What's next?
21-01-2024 06:46 PM
Calling 222 is the means to access your voicemail.
If the issue is with incoming calls not diverting, you should be able to set them manually via your phone's call divert settings - you're looking for the "divert when busy, unreachable or unanswered" option to set a divert to +447953222222