Voicemail Pixel Watch

[Timewarp]

Hi

If I try to access Voicemail on the Pixel Watch LTE without the phone around it gets a "number out of service" response.

It works fine when connected via Bluetooth.

Is there a setting or do I need a call?

[James_B]

Hi @Timewarp,

Do you have an active data plan for your watch?

Do other features work away from your phone?

James

[Timewarp]

Hi @James_B 

Yes, I have an active data plan.

Yes they do. If I dial 222 or use the Voicemail option on the watch app when the phone isn't connected, that's when it doesn't work.

[James_B]

Hi @Timewarp,

Please get in touch with our Technical Support Team so they can take a look at this for you.

They'll be happy to help. 🙂

James

[Chris_B]

@Timewarp When you say the phone isn’t connected are you testing this with the phone switched off or are you just turning Bluetooth off ? 

[Timewarp]

Phone in flight mode with Bluetooth off. 

[Timewarp]

Also tried with the phone off and got the same "I'm sorry the number you have dialled is no longer in service".

Call history shows "+447953222222“

[Christopher_G]

I'd recommend following @James_B's advice and speak to our Technical Support team, @Timewarp.

Hopefully they'll be able to fix this for you.

Chris

[Timewarp]

I just rang and apparently everything is setup correctly on my account.

They put it down to a quirk of the new watch/system. Long story short, it's not possible to dial the voicemail number from the watch without the phone connected.

I'd be interested to hear if everyone on LTE Pixel/Galaxy watches has the same issue on EE.

[raymondotango]

Same for me.