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Samsung Galaxy S22 WI-FI Calling issues

IRN18
Investigator
Investigator

Am not able to make calls out from local hospital. EE help suggests turning WI-FI calling on but I do not have this option in setting/connections? Can anyone let me know if this can be corrected please 

1 SOLUTION

Accepted Solutions
bristolian
Legend
Legend

The exact menu location may differ depending on Android versions, but should be under "Call settings". The following screenshot was taken from an Android 13 device, which is now running Android 14 and the option is very similar.

SCAR_Screenshot_265252019989006.jpg

View solution in original post

4 REPLIES 4
Katie_B
EE Community Support Team

Hello @IRN18

Welcome to the community. 

Are you able to follow the steps provided on this page HERE and let me know if this works?

Katie

Hi Katie_B

Thank you, I have tried these steps but after opening the connection option I do not have WI-FI calling listed at all? Have you come across this by any chance?

Thank you,

Ian

bristolian
Legend
Legend

The exact menu location may differ depending on Android versions, but should be under "Call settings". The following screenshot was taken from an Android 13 device, which is now running Android 14 and the option is very similar.

SCAR_Screenshot_265252019989006.jpg

Thank you, just you said in call settings.

Much appreciated,

Ian