03-04-2023 06:06 PM
I need to find someone who can help me with my pixel watch. It has never synced anything but notifications. I cannot use the calendar, weather, or anything else. If my phone isn't connected it doesn't receive calls or notifications either. I have spent hours with support who are completely clueless. Anyone out there able to help? I'm paying a monthly fee for an esim that seems completely pointless.
03-04-2023 06:07 PM
@Pixel-is-a-scam Is cellular data enabled on the watch ? Did you select your watch tariff on the watch when you set this up ?
03-04-2023 06:08 PM
Yes, and yes.
04-04-2023 08:07 AM
Hi @Pixel-is-a-scam,
What were you advised when you contacted Technical Support? Have they raised a support ticket for you?
James
04-04-2023 10:47 AM
Ee don't have technical support. They have a crowd of completely unskilled telephonists with a script to read. If you mean them, yes, as with every time I call EE I get a text to say they've opened a ticket immediately followed by one that says they've closed it. I'm still waiting for 2 call backs about separate issues from yesterday.
04-04-2023 10:56 AM
04-04-2023 11:10 AM
Bwahahahahaha. Significant experience tells me there will be no call back.
04-04-2023 11:33 AM
Don't hesitate to let us know if you don't receive a call within the advised timeframe @Pixel-is-a-scam
James
04-04-2023 01:01 PM
I was expecting calls yesterday, so....
04-04-2023 01:15 PM - edited 04-04-2023 01:15 PM
I've sent you a PM @Pixel-is-a-scam
Please check your inbox and get back to me when you have a moment.
Thanks
James