cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Incoming call not connecting

Johnny91
Investigator
Investigator

My incoming calls from my wife are going straight to voicemail. I have scoured the Internet for fixes but its more or less the same.  calls are now not going to voicemail because I disabled it but now just says line is busy. She can still txt me and she can call me on watsapp. Can anyone help. We're both on ee

4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

Where are you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team

Hi @Johnny91

 

Thanks for coming back to the community. 

 

Just to check, there are no blocked numbers showing in your phone settings?

 

Could you try swapping your SIM cards in each others phone if possible, to see if the call comes through?

 

Leanne 🙂

Scotland

Leanne_T
EE Community Support Team

Hi @Johnny91

 

Are you able to try my suggestion above? 

 

Leanne 🙂