My number is appearing in a foreign format, its format is now XXX-XXX-XXXXX

liam-43 · ‎03-08-2022

In the About Phone section the number

For some reason it now appears in what I imagine is an American format.

Could there be any reason for this?

XRaySpeX · ‎03-08-2022

Which phone? It's probably American.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

liam-43 · ‎04-08-2022

Its a Pixel 3XL

I recently had a network refresh done with help of EE and this solved a
previous problem but now its using dashes in the format like an american
number would

Jon_K · ‎05-08-2022

Hi @liam-43.

Did you get this phone directly from EE?

Has it only just recently happened?

Jon

liam-43 · ‎08-08-2022

No but as its a SIM issue I thought it would be applicable here.
The phone number was reading as a standard UK format until this issue arose

Jon_K · ‎08-08-2022

Did you get the phone from the UK, @liam-43?

Have you tried a factory reset?

Jon

liam-43 · ‎08-08-2022

I payed for it in the UK. Wouldn't know where it came from.
Its not a big issue, I was just wondering what may of caused it

liam

Jon_K · ‎08-08-2022

Thanks @liam-43.

I'm not sure what may have caused this to happen.

A factory reset would be the next thing I'd suggest.

Jon

liam-43 · ‎08-08-2022

Many thanks Jon

Liam