Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Internet Connection issue

Resolved! Access to betting apps

I can’t access my betting apps

Cellular data inconsistently working

Hello all,A family member has a Samsung S25 and randomly maybe 8-10 months ago the phone started acting up while on cellular network.I spent some time looking at it this evening and still haven’t got any closer to solving the problem.The problem is i...

Urgent: Company website incorrectly blocked by Content Lock

Hello, My website is a legitimate UK-based e-commerce store selling legal mushroom-based products. It is currently being incorrectly blocked by your network's default mobile content filter. The website contains nothing inappropriate or illegal. Almo...

Resolved! National Lottery web site

I Have a problem when trying to connect with the Lotto web site Multiple devices receive ERR_SSL_VERSION_OR_CIPHER_MISMATCH when accessing the National Lottery over EE mobile data. The same devices work on another mobile network. The problem disappea...

Resolved! I cant get on any bingo sites at all

Ive tried i always played tombola on this phone ive tried everything, any help please.

Resolved! Access to online sites

Why can’t I access horse racing and betting sites?

Resolved! How to stop safe search

Apps

I tried to go into my tinder but for some reason since moving out it seems ee might have blocked me from certain sights

Resolved! Disable age restriction

I have a prepaid SIM card that doesn't allow me to use some apps. I suspect it's because of some age restriction. I went to a store and the guide said it was resolved, but nothing has changed. I don't know what I can do.