Charges on PAYG sending GIFs

peterg · ‎28-04-2024

I sent a GIF in reply to a text message and was charged (I think) 39p, I that correct, I cannot see any breakdown on my account - I never send GIFs. so I don't know, Are GIFs charged differently from regular text. I was once charged for texting/phoning a "premium number when I just startid using the servuce years ago, is this similar?

XRaySpeX · ‎28-04-2024

Yes, any Picture Msg (MMS) is not included in your pack allowances & costs 40p each.

Calling Premium Service nos. is only similar in that they both are outside your pack allowances.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎28-04-2024

Yes, any Picture Msg (MMS) is not included in your pack allowances & costs 40p each.

Calling Premium Service nos. is only similar in that they both are outside your pack allowances.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

peterg · ‎28-04-2024

Thanks for the quick response, 40p sounds right I thought thereb was a 39p difference, but now I know. I have clicked the thimbs up and marked your reply as the solution, Cheers

XRaySpeX · ‎28-04-2024

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)