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Parental controls

Kellie78
Visitor

How do I turn off my parental controls on my Alcatel phone

 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Kg999 

To remove content lock on a pay monthly account, see the How do I turn on parental controls on my device?, Help page for ways to do this.

Leanne 🙂

View solution in original post

4 REPLIES 4
Jon_K
Former EE Employee

Hi @Kellie78.

Are you on pay monthly or pay as you go?

Jon

XRaySpeX
Grand Master
Grand Master

Follow Switching Content Lock OFF or ON if you are on contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Pay monthly 

Leanne_T
EE Community Support Team

Hi @Kg999 

To remove content lock on a pay monthly account, see the How do I turn on parental controls on my device?, Help page for ways to do this.

Leanne 🙂