My battery is losing it's charge too quickly

farinakamall8 · ‎28-08-2022

Northerner · ‎28-08-2022

What device do you have?

How long have you owned the device?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

farinakamall8 · ‎28-08-2022

Samsung galaxy s22 ultra march this year

Northerner · ‎28-08-2022

Hi @farinakamall8

What is your batter usage stats under the battery settings?

Tbh I have the same phone and the battery isn't great compared to last year's device. If you have all the top settings (screen etc) active then expect 12-24 hours if you're a regular user.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

farinakamall8 · ‎28-08-2022

Ok, thanks. I'll check it out with Samsung, because I need it for work.

Northerner · ‎28-08-2022

Hi @farinakamall8

What's your usage as per the batter app?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

farinakamall8 · ‎28-08-2022

Don't know, but ut has increased the last week.

Christopher_G · ‎28-08-2022

Could you have a look, @farinakamall8?

It should break down which apps are using the most battery power.

Chris