HELP

weenanny
Investigator
Investigator

Hello, I have a Doro 1360 mobile, and most times when I send a text it says Saved but Not Sent, why does it do this, my mobile is new and I need answers please

8 REPLIES 8
Leanne_T
EE Community Support Team

Hi @weenanny

Thanks for coming here. 

Does this happen with all texts? 

Can you receive text messages? 

Leanne 🙂

Thanks for replying. It happens with most texts but I can receive texts, it's just when I try to send texts, most annoying

Wee Nanny
Leanne_T
EE Community Support Team

Thanks @weenanny

If you switch the phone off and on, does the text send? 

Leanne.

No it doesn't
Leanne_T
EE Community Support Team

Hi @weenanny

Can you try going into Settings > Messages > SMS Settings > SMS Centre > Is this number showing +447958879879?

Leanne. 

Hi Yes that number is showing so I have activated it, hope that's the answer to my problem
Leanne_T
EE Community Support Team

Let me know how you get on @weenanny

Leanne 🙂

Hi Yes I will