Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Re: Isle of Man

Thanks for that but I think it is out of date now in Feb 2024 as I'm now charged for roaming in Europe. The Isle of Man seems to be excluded along with Chanel Islands. Any ideas? Thank you

Emergency call only<< with little cross>>

Hello, It's been while, I was using my EE number just for WhatsApp. No for call or network. Today I put my EE Sim in my phone to make phone and message. Just see on screen :<<emergency call only >>Any help please

my wifes number is spoofed

Hiwe are geting 10's and 10's of calls of people saying we called them, but we did not. Is there any way to get help

Not receiving Facebook SMS code

Been locked out of my Facebook account since yesterday. Facebook are saying they’ve sent a text code but I haven’t received it, when I click to say I haven’t received a code they say I’ve reached my limit of how many can be sent but I’ve not received...

Support

How are you supposed to contact a support agent now there is no live chat? Cant dial 150 if some bright spark has cancelled the service on all our phones even before the replacement sim cards have arrived!! Wont call through wifi either. What is goi...

Resolved! Call history

I need my call history how can i find

Roaming not working abroad in USA

I have added on roaming to use my phone from the UK to the USA and i cannot make a call or text. I also cannot get hold of EE to notify them. Also i have tried to increase my soend cap to which i too again have been unsuccesful.

What does EE charge for EU roaming (since their website doesn't work, ever)

Maybe its just me but the page designed to give me my personalised roaming charges has never (ever) worked, in like 8 years its never worked. So what do they cost and how are we supposed to find them?

Not Receiving Texts

I recently switched from 3 to EE sim only.Using this site because contacting EE inevitably results in dealing with a recorded message!Everything is working on my iPhone except I’m not receiving texts.Ironically, I can receive a photo with text but no...

Resolved! Jersey and Guernsey from the UK and within Jersey/Guernsey

I have an EE pay monthly and it includes the "Roam in EU" add-on. It looks like this means that calls whilst I'm in Jersey/Guernsey (whether within those areas or to the UK) will not incur an additional cost as they are a part of my plan. However I'm...