Roaming

[Leannebodyfix36]

Hi. I am abroad and urgently need to add on a roaming bundle. It is not an option to call or text as my phone has zero signal 

[bristolian]

Are you thinking that adding a roaming bundle will resolve a lack of coverage abroad? If you have travelled abroad and not activated the roaming facility, that is the reason for lack of coverage - not the lack of a roaming bundle.

Are you on PAYG or pay-monthly? Billing add-ons can be added via your myEE online account if necessary,

[Leannebodyfix36]

Thankyou for the reply app and online is pushing me round in circle as it wants to send a text code but I cannot receive without signal 

[James_B]

Hi @Leannebodyfix36,

Are you using a pay as you go or pay monthly plan?

James

[Leannebodyfix36]

Monthly 

[James_B]

Have you used your phone abroad before @Leannebodyfix36?

If not, did you text ROAMING to 150 to activate roaming before you travelled?

James

[omar2omaruk]

No

[omar2omaruk]

Do I  text ROAMING to 150 to be able to use my phone. I am already abroad. 

[Leanne_T]

Morning @omar2omaruk 

Do you have a pay as you go or pay monthly account? 

Can you manually search for available networks, do any show available? 

Leanne.