cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I paid for Hotspot

Auds86
Explorer

The payments have been taken but it says there is no credit. when I tried to pay for Hut spot it says the session has expired and the payment was not successful 

3 REPLIES 3
Katie_B
EE Community Support Team

Hi @Auds86

Does the payment show as pending with your bank or has this been taken?

Katie

Yes it does I thought it would go through or return by now but not yet
Katie_B
EE Community Support Team

Thanks for getting back to me @Auds86

I'd recommend allowing 24 hours. If your payment is still not back then please contact your bank. 

Katie