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Data

Sammiejane020
Visitor

‎10-05-2024 10:09 AM

Hi I’m a pay monthly customer on a 2 year contract. On the 10th of every month is when my phone bill goes out and renews. I have paid my phone bill and it even sent me a text and shows on the app confirming this however on the data usage I have left it’s still showing me last months and Is now asking me to make a spending cap. I’m guessing this is just a technical glitch but wanted advise 

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1 REPLY 1
Northerner
Grand Master
Grand Master

‎10-05-2024 10:41 AM

Hi @Sammiejane020 

Text BA to 150, what does your data report in this text and is it correct.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.