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morning

jenny_79
Valued Contributor
Valued Contributor

‎16-04-2024 09:41 AM

message say addons purchase error we woking on fixing this page 2 day need back normail i cant though for data for my kids and myslef mean cant not txt them how long for problem teachin fix data on mobile i though back normal but did.t work failed again we wait long time 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎16-04-2024 12:22 PM

Hi @jenny_79 

Welcome to the community.

Have you tried adding it both through the EE App and through the EE Online desktop site?

Chris

jenny_79
Valued Contributor
Valued Contributor

‎16-04-2024 12:27 PM

No not yet I will do that but had already done and can how remove my old card visa I show you that 

IMG_0234.jpeg

 

0 Helpful
Christopher_G
EE Community Support Team
In response to jenny_79

‎16-04-2024 03:30 PM

You'll need to speak with our Mobile Care team to remove the card, @jenny_79 

Chris

0 Helpful