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eeuk6050

grouser
Contributor
Contributor

‎11-08-2021 05:10 PM

I have a number of listed data uses to eeuk6050. As my data roaming is turned off I don't understand these entries and am not aware of trying to access or use data other than by an internet connection. Can anyone explain this please?

20 REPLIES 20
XRaySpeX
Grand Master
Grand Master

‎11-08-2021 05:58 PM

You get some free data as well with PAYG packs and if any app is running it may use a bit of that data & for some reason it is reported in mins in the usage report.

 

There are always some apps running in the background, perhaps checking for their updates & updating themselves. Try restricting background data & update only over WiFi. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
grouser
Contributor
Contributor
In response to XRaySpeX

‎11-08-2021 06:33 PM

I have turned data off on my sim. is that what you mean

Thanks

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to grouser

‎11-08-2021 06:40 PM

I was talking about your device but you may consider your SIM to be the same thing.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
grouser
Contributor
Contributor
In response to XRaySpeX

‎11-08-2021 06:58 PM

I already had data turned off in roaming and this was the only other place I could locate a setting. As you can probably tell I'm not terribly phone savvy. It is an android device by the way.

Thanks

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to grouser

‎11-08-2021 07:13 PM

It's nowt to do with roaming if you're in UK. Look at its Data Saver.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
grouser
Contributor
Contributor
In response to XRaySpeX

‎11-08-2021 07:27 PM

Thanks for your patience. Data saver is turned off

0 Helpful
grouser
Contributor
Contributor
In response to grouser

‎13-08-2021 12:38 PM

Further to Data saver, having turned it on, I then turned it back off again as I don't really understand which is the better option. Can someone spell out the pros and cons. Sorry to be so dim and thanks

0 Helpful
Leanne_T
EE Community Support Team
In response to grouser

‎13-08-2021 02:43 PM

Hi @grouser

 

Thanks for coming to the community. 

 

What phone are you using?

 

Do you want to turn off all data on your phone? 

 

Thanks 🙂

 

Leanne.

0 Helpful
grouser
Contributor
Contributor
In response to Leanne_T

‎15-08-2021 09:25 AM

Hello Leanne,

A Motorola G8 power.

Yes I think so 

Thanks

0 Helpful