Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why do i have no data add on available

Rachb123
Investigator
Investigator

‎10-08-2022 09:40 PM

For some reason I'm unable to add more data. There is no option for data add on? Can anyone help please

0 Helpful
4 REPLIES 4
Leanne_T
EE Community Support Team

‎11-08-2022 07:59 AM

Hi @Rachb123

Welcome to the community.

Have you ran out of data?

If you go to your My EE app and select add-ons, do you have an option to add more data?

Leanne.

0 Helpful
Rachb123
Investigator
Investigator

‎11-08-2022 08:09 AM

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
Yes out of data but says data add ons unavailable

Sent from my Huawei phone
0 Helpful
Leanne_T
EE Community Support Team
In response to Rachb123

‎11-08-2022 08:11 AM

Thanks @Rachb123

Can you try typing add-on.ee.co.uk into your browser, can you purchase a data add-on? 

Leanne.

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎11-08-2022 08:37 PM

Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful