11-08-2022 12:01 AM
I have just bought 2GB of data but then discovered I could have gifted some from another device. Apparently one can cancel at any time but I cannot see how to do that. Could anyone help please?
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11-08-2022 06:46 AM
Then there's no need to cancel, it'll just expire.
11-08-2022 02:37 AM
For a recurring UK/EU data add-on, text STOP 2GB ADD-ON to 150 for the 2GB add-on.
11-08-2022 04:30 AM
Sorry, I should have said, it was a one-off purchase, not recurring.
11-08-2022 06:46 AM
Then there's no need to cancel, it'll just expire.
11-08-2022 08:20 AM
No I want a refund as I have paid for something unnecessary. I will contact EE.
11-08-2022 08:22 AM
Hi @Starrr
Thanks for coming here.
Please give us a call on 150 and the team will get this looked into for you.
Leanne.