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Unlimited data add-on not showing

ginasummers11
Visitor

Hi there, 

 

Last month I signed up for a 30 day Unlimited Data add-on which expires tomorrow. Today I wanted to go ahead and renew it for the next 30 days but the Unlimited option isn't showing up, just other amounts of data. Is it because it hasn't expired yet, so I should expect to see it on the options list tomorrow, or has it been discontinued by any chance? 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @ginasummers11

 

Thanks for coming to the community. 

 

It could be due to the same data bundle still being active. 

 

Have you spoke with our customer care team who can look to renew this for you?

 

Katie.