Due to our fixed line ISP being ridiculously slow to sort a problem and having limited signal on previous phone network, I recently bought an EE PAYG sim and used it to hotspot.
It worked well, so I tried it in my 5G proroute router. Again worked very well. Not lightning fast but entirely usable, downloads around 20Mbps and uploads around 3-4Mbps at peak times
I called to order a pay monthly data sim to put permanently in the 5G router, the sales person suggested I switch the PAYG to Pay Monthly so I could get a discount off that, plus a pay monthly unlimited sim for the router. Sounded good, so I did. The new card arrived this morning so I set it up.
since then, my download speed is okay, but disconnects are frequent (26 in 2 hours) and the upload speeds average between 0.04Mbps and 0.7Mbps, but usually around the lower end of those?!
I tested the phone sim that had also been moved to pay monthly by this point - same thing. That is now completely useless as well.
what gives? How can it have been so good as a PAYG setup but completely unusable once transferred to Pay Monthly?
