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Sim activation

User171
Visitor

‎21-01-2024 10:01 AM

Hello,I just started using Ee today.I don’t know how to activate the sim. No mobile network connection on my phone.I tried to connect my sim via ee app,i asked for a code and entered the ee sim number but no text arrived for the code.What should I do next? Thanks

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎21-01-2024 12:00 PM

Hello @User171. 

Welcome to the community. 

Is your SIM a pay as you go or pay monthly SIM?

Katie

XRaySpeX
Grand Master
Grand Master

‎21-01-2024 12:36 PM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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