04-05-2022 01:35 PM
remove content lock . I have a pay as you go sim but I have bought a pack , thier is a crypto wallet account being locked it works fine in the WiFi tho.
Solved! See the answer below or view the solution in context.
04-05-2022 02:10 PM
@Usernamesouth If you need to remove content lock you need to call customer services and with a credit card pay a refundable token or you need to go to an EE store photo ID.
04-05-2022 02:10 PM
@Usernamesouth If you need to remove content lock you need to call customer services and with a credit card pay a refundable token or you need to go to an EE store photo ID.
04-05-2022 02:41 PM
If I don’t have a credit card , is the only other option a store.
04-05-2022 02:52 PM
Yes.
17-09-2022 07:31 PM
I want to remove content lock
17-09-2022 07:38 PM
@maligow444 : Are you on contract or PAYG?
Follow Switching Content Lock OFF or ON if you are on contract.
17-09-2022 11:32 PM
17-09-2022 11:35 PM
@maligow444 : On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.