remove content lock

[Hardy456]

Yes please

[Mtnl1985]

yes Remove content lock 

[CR1410]

My content lock has been removed on my phone but I got a tablet from ee as well and the content lock is on.  I don't have a credit card,  how do I remove it as this is a different number to my mobile number 

[CR1410]

Pay monthly 

[Chris_B]

@CR1410  You need to call customer services to request this and you need use a credit/debit card to pay a refundable token or you can go to a EE store with ID and they can do this for you. 

[Leanne_T]

Morning @Mtnl1985 @CR1410

Thanks for coming to the community. 

You can find details on removing your content lock in our How do I turn on parental controls on my device? Help page. 

Leanne 🙂

[CR1410]

I've done it now. I rang EE. Thanks for your help

[Leanne_T]

Thanks for coming back and letting us know @CR1410

Leanne 🙂

[Leanne_T]

Morning @Hardy456

Thanks for coming to the community. 

You can find details on removing your content lock in our How do I turn on parental controls on my device? Help page. 

Let me know if you need anything else. 

Leanne 🙂