Re: No Mobile data after new SIM

Naomiwatson · ‎08-02-2022

I'm having same issue. There seems to be a problem with the system. 4 times I've purchased the 15 pack and it says successful but then check data and nothing shows up. Its ridiculous!

XRaySpeX · ‎08-02-2022

@Naomiwatson : What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Naomiwatson · ‎08-02-2022

NOTHING! Now my payment has gone through and pack is started I've got no phone, can't text and no data, says proxy settings check but why would that affect calls?

XRaySpeX · ‎08-02-2022

@Naomiwatson : What do you mean by "Nothing!". There must be some msg or response.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Leanne_T · ‎09-02-2022

Hi @Naomiwatson

Thanks for coming to the community.

Can you send the text to 150?

What phone are you using?

Thanks 🙂

Leanne.