Re: EE mobile broadband sim not working

Amanda152 · ‎23-12-2023

I have the same issue but I bought a subscription and topped up so I can get add ons should I need it. Data showing as 20.5gb to use but nothing will connect to the wifi.

Katie_B · ‎24-12-2023

Hello @Amanda152.

Welcome to the EE Community.

Is this SIM a new pay as you go SIM?

Katie

XRaySpeX · ‎24-12-2023

@Amanda152 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Amanda152 · ‎26-12-2023

Hi no it’s 1 I’ve had about 9 months now.
Kind Regards

Amanda ********

[Mod edit: Please do not share personal details such as your full name, as your posts are visible to the public. Thanks!]

Leanne_T · ‎27-12-2023

Hi @Amanda152

When was the last time the SIM was used for data?

Have you restarted the device?

Leanne 🙂