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Mobile data in croatia

Dancepuppy
Explorer

Hi All

 

Hoping someone may be able to help. I’m currently on holiday in Croatia and I keep losing my mobile signal. I have roaming on and automatic network selection.  When I turn my phone on I get a mobile signal for a few minutes and then it disappears 

 

any ideas? 

thanks 

5 REPLIES 5
Jon_K
Former EE Employee

Hi @Dancepuppy.

 

Welcome to the community.

 

Are you able to try manual selection and choose a network?

 

It may be trying to jump between networks and cause a loss of signal.

 

Jon

Thanks Jon. I’ve tried that and when I select any of the 3 available networks I get no mobile reception. 

have turned my phone on and off and am now trying to call EE whilst I’ve temporarily got a signal!

Jon_K
Former EE Employee

What phone do you have, @Dancepuppy?

 

The networks may take a few minutes to connect.

 

Jon

H0ghton
Visitor

I am in the same boat but my Mrs, also on EE not had any problems and is connecting to Telemach ? 

Christopher_G
EE Community Support Team

Hi and welcome to the community, @H0ghton.

Are you in Croatia too? Have you tried the steps above in the thread?

Are you on contract or pay as you go?

Chris