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Jimbabs
Visitor

‎22-03-2022 06:24 AM

I did an upgrade and now can not use some sites

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎22-03-2022 08:34 AM

Morning @Jimbabs

 

Thanks for coming to here. 

 

What message do you get when you try and access these sites? 

 

Can you use your apps? 

 

Thanks 🙂

 

Leanne.

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎22-03-2022 06:49 PM

@Jimbabs : It could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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