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Excessive data usage - not in line with phone

alinsarhos
Visitor

‎31-05-2023 11:29 AM

Hello all,

just noticed excessive data usage on my iPhone SE which is not aligned with the phone data usage breakdown. For example i have reset the phone data usage 1 day ago in which time the phone says I've used 700MB while my data has gone down by 2.8 GB. 

I don't understand if I can get a breakdown from EE or if anybody has had this before.

Regards 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎31-05-2023 01:11 PM

Hi @alinsarhos. 

Our technical care team will be able to provide you with a full breakdown of your data usage. Please give them a call on 150. 

Katie 🙂

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