Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data gifting

Neo8
Explorer

‎18-02-2024 01:19 AM

Hi,

1. I am trying to gift data to a family member who is on my plan. My EE app is saying they aren’t on my plan when they are.

2. It’s also saying they have unlimited data yet they don’t. Can anyone assist? Thank you 

0 Helpful
3 REPLIES 3
Neo8
Explorer

‎18-02-2024 01:16 AM

Hi, I am trying to gift data to family who are on my plan. My EE app is telling me they are not on my plan when they are. How do I rectify this. I went to my settings and my contacts are already on. 

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Neo8

‎18-02-2024 03:42 AM

Are they on a No-Frills plan? You can't gift to them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Leanne_T
EE Community Support Team

‎18-02-2024 08:12 AM

Hi @Neo8 

Thanks for coming to the community. 

Have you gifted data to this number before? 

Are you all on the same EE bill? 

Speak soon 🙂

Leanne.

0 Helpful