Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data gifting

Go to solution
Abbas3112
Investigator
Investigator

‎22-07-2023 09:50 PM

Hi I'm not able to gift data. It's says sorry we unable to show this devices data now. come back later.  it's been like this for weeks

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
Alex_M
Star Contributor
Star Contributor

‎22-07-2023 10:44 PM

Hi @Abbas3112 

Does this happen on the My EE website and the app? I would give both a try.

If you are still having issues I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone.

Thanks,

Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM

View solution in original post

0 Helpful
2 REPLIES 2
Go to solution
Alex_M
Star Contributor
Star Contributor

‎22-07-2023 10:44 PM

Hi @Abbas3112 

Does this happen on the My EE website and the app? I would give both a try.

If you are still having issues I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone.

Thanks,

Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
0 Helpful
Go to solution
Koko12341
Explorer

‎18-09-2023 05:56 AM

Yes same issue 

0 Helpful