18-12-2022 01:32 AM
Hi,
I have been trying all day to gift some of my data to my cousin phone. I can access the data gifting page on my EE app, but every time I click "gift data" with a selected amount, I'm stuck with a notification stating: "Gifting failed. Something went wrong and the data hasn't been gifted." It's incredibly annoying and I can't seem to gift anywhere on the website. Any help? The app is up to date and I've never really experienced any problems with it before. Would be grateful for any advice.
10-12-2022 01:05 AM
Hi let me know please why I can’t send data gift from my EE app
10-12-2022 01:08 AM
@Sunny25 : Where are you?
10-12-2022 01:13 AM
I am in London but my app not working for data gifting
10-12-2022 08:53 AM
17-12-2022 08:25 PM
Hi I tried so many times again and again but I don’t know why EE not fix this problem so bad
18-12-2022 09:19 AM
18-12-2022 11:07 AM
Hi @Sunny25
You can only gift to pay monthly contracts you are the bill payer and owner.
Are you the bill payer and owner of your cousin mobile contract?
Thanks