Can't play games

[Frankopeti]

Good morning,

I can't play genshin impact on my EE data, is there any way to do so?

I tried everything even swapping phones, but no luck. 

I have no issue on my 3 mobile sim, its just doesn't make much sense to me, at this point I am just thinking to change provider for my daily drive.

Kind regards,

Peter 

[Leanne_T]

Hi @Frankopeti

Thanks for coming here. 

Can you access all other sites and apps? 

What happens when you try and play the game? 

Leanne.