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[Monte01]

Before I was doing payments through my EE account to some games in the playstore but now says that my method of payment as EE is unavailable and I have funds on it. How I can do purchases again?

[Christopher_G]

Hi @Monte01 

Welcome to the community.

When was the last time you used this method? The maximum per purchase it £40 and the monthly limit is £240.

Chris

[Monte01]

It was from 3 moths ago, and allowed to purchase but now I try and I can't. And yes, I know the maximum per purchase, it's £6 the purchase I'm trying to get.

[Leanne_T]

Hi @Monte01 

Thanks for coming back to us. 

If this has recently changed, please call us on 150 and our mobile guides will get this looked into for you. 

Leanne 🙂