21-10-2023 11:03 AM
I got the 4G hub yesterday, worked great on the evening placed in the middle of my living room. Watched YouTube, downloaded music, all fine. Today the bar light was red - tried resetting, turning on and off, didn’t help. Moved the hub right by my window, the lights turned green and are still green but no internet connection. My phone is with Sky and the 4G never cuts out, I’m using it right now. Is there anything I can do?
21-10-2023 01:49 PM
Hi @rdl2112
Welcome to the community.
What happens when you take it outside, does it then find a connection? This is purely for troubleshooting purposes. 🙂
Chris
11-11-2023 10:10 AM
How do you take something that's meant to be connected to a mains outside?
09-01-2024 03:25 PM
Do we know why the light is not showing green on my SMART 4G HUB please
09-01-2024 06:23 PM
04-04-2024 01:27 PM
The green light is no longer showing on my 4g smart hub and its slowing my emails down. please help as I have re set re pressed ! still nothing
04-04-2024 01:40 PM
Hiya, yes I have held the switch down as well as popped the pin in the back
04-04-2024 02:08 PM
Is your hub still providing an internet connection, @Sbreak1?
James
04-04-2024 02:11 PM
@Sbreak1 : Which green light? The SMS envelope light?