Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have never known such an app to be so useless. It's the same on my laptop. Nothing ever works. It's rubbish. The sooner I can get off this network the better.
Any ideas why I’m unable to gift data? Tried deleting and reinstalling the app but still no joy.
For prolly the best network in the U.K why is the app so poor and never works Issues like these are always when you need to access your account
Hi, I have not been able to gift data both on the app on the web. It is coming up with an error message. How do I go about it?
My son is stuck and needs DATA ASAP bur once again the stupid App won't load the share DATA. Been trying since 6am this morning, what is the point of the feature being in your plan if unable to access it when required.
I have uninstalled the App and re=installed it a dozen times, cleared the Cache but the App still does not work. Not sure why I changed from BT to EE as BT had an app that worked and I could keep my eye on data usage. Since changing to EE the App has...
Just updated the Android app from 5.18.1 to 5.19.1 and now I can't log on - it won't go past the password screen. Previous version (5.18.1) worked fine. I have cleared cache, deleted all data and also uninstalled and reinstalled to no avail. Please a...
Since the App was updated it’s useless, constantly not working, under maintenance etcespecially problematic when gifting data, states come back later, etc. even tried the web page rather than app, same problem and have tried a number of devices as we...
Hi. I got a sim a few months ago and registered it on the app. I then found out that the sim I was sold was not the correct one. I wanted a data only so I could test signal strength on all the locations I will be visiting. That being said I have now...
How do you change this onlilne?
