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Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.

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Activity in Home Services

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Why is it taking so long to get a broadband/landline

Hello so the problem is that I made an order for broadband/landing (wifi) I am waiting from 9 of April and when I check the tracking order option it says that they will come on 13 of June I was just wondering if anyone else have been waiting for that...

Shshssh by • Visitor
  • 98 Views
  • 11 replies
  • 2 Helpful

Compensation due

I ordered my broadband on the 12/12/2023. I have been with EE for a very long time! The engineer didn’t come out till the 10th of April. I had to unfortunately postpone my university course due to not being able to do my essays etc as had no internet...

4GEE WiFi Mini Hub

HiI purchased the above item last year which came with 120gb or 12 months usage, whichever came first.I can’t seem to find anywhere how much data I’ve already used or what happens at the end of 12 months.Any assistance would be appreciated 

Ozziecj by • Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

Cancellation of broadband / telephone package

I recently placed an order for broadband and telephone but decided I no longer required it, as my speeds with BT are far faster than what EE is offering, and with having a full schedule with a variety of appointments mainly medical and unable to acco...

muckram by • Visitor
  • 18 Views
  • 0 replies
  • 0 Helpful

Can not activate discovery

I’ve tried to activate Discovery + on tv but will not load page just keeps going back to original activate page, can anyone advise on doing this 

Scam text messages?

I did receive the following text message but I only have EE mobile and not any other service. Recently I also receive messages from ‘BT’ and ‘EE’ saying something like “thank you for passing the security check.are these all part of a scam?Hello EE he...

Glorious by • Explorer
  • 40 Views
  • 3 replies
  • 2 Helpful
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