08-04-2024 07:31 AM
I'm due a text today to say i need to pay my bill by 15th April, so I log onto the EE website to see how much it'll be, only to find out it's already paid? (I *DO NOT* have a direct debit set up)
I texted BILL to 150 and it says my most recent bill was March and my next is May.
I have no idea how April's bill has been paid without my authorization, it does not appear on my payment history, and i'm worried this is a mistake that i'll have to pay for later so I'm asking now if there's anything I can do?
08-04-2024 08:08 AM
You would be best suited speaking to EE about your bill directly.
https://ee.co.uk/contact-ee/account-billing
08-04-2024 08:28 AM
it seems to have fixed itself and showing April's bill hasn't been paid yet?