09-05-2024 01:37 PM
Hello,
I done an online application for a pay monthly sim only contract. How will this be delivered? I’ve had a few emails but the tracking number doesn’t work, and tells me to check DPD. But I can’t set up a DPD account as I don’t have the phone number yet as will not know it until sim is delivered. Just a bit confused, my DD is all set up as well. Just looking for some advice really. New EE customer here
09-05-2024 02:55 PM
Hi there @Tammyd17
Thanks for coming here.
SIM orders can take 2-5 working days to be delivered by Royal Mail, no tracking is available for a SIM order.
Thanks 🙂
Leanne.