27-03-2024 12:15 PM
I am looking to leave EE. I no longer have my sim card so I would be unable to receive a PAC code or anything sent to that number. Am I still able to cancel my contract? And if so, what details do I need to provide when canceling my contract?
27-03-2024 12:24 PM
@fionin : Do you know your mobile no.? I should think that's all you need to cancel or get a PAC.
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.