Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trade in pestering me

Re2nik
Visitor

‎23-09-2023 07:30 PM

Hi all

I've swapped contracts and traded in my phone. All was good, but now EE won't stop sending me trade in packages through the mail and saying I'm about to miss the deadline to trade my old phone in.

I have had confirmation that they've received the phone but they just won't stop hounding me. Anyone else had this issue?

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎24-09-2023 09:40 AM

Hi @Re2nik 

Welcome to the community.

That's really unusual. I recommend speaking to our Mobile Care team so they can find out why this is happening and try and put a stop to it.

Let us know how you get on.
Chris