23-09-2023 09:41 PM
Just took out a £25.00 a month sim only deal online and my contract says its £28.58 every month!
How does this work then EE?
23-09-2023 10:10 PM
Hi @Parkipaint
Your contract is plus VAT which is a legal requirement.
If you are still unhappy then speak to EE CS on 150.
Thanks
23-09-2023 10:15 PM
No, the advertised price has to be VAT-inclusive by law for consumer contracts. Anyway VAT on £25 is £5.
24-09-2023 09:42 AM
Hi @Parkipaint
Welcome to the community.
If you speak to our Mobile Care team, they'll be able to check why the bill seems to be higher.
Chris