Stolen phone

Sxraldn · ‎04-11-2023

My phone was stolen about a week ago and it was not insured. I have received the SIM but I am not able to receive a replacement phone. Is it possible to start a contract for just a phone with no SIM?

Thank you!

Northerner · ‎04-11-2023

Hi @Sxraldn

You can buy a payg phone and use your sim in that device. Or just buy a sim free device on Amazon.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

XRaySpeX · ‎04-11-2023

Not with EE you can't! You could buy a PAYG phone, which does come with a PAYG SIM, from them but forgo the mandatory top-up credit (£10 or so) on it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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