It keeps saying I’m not account holder, but I am

[UKHATUN]

I want to contract with EE mobile internet for 24 months, How can I get it

[James_B · Accepted solution]

Hi @UKHATUN,

Welcome to the EE Community. 🙂

Please see EE Mobile Broadband | EE 4G & 5G Wifi | EE.

Thanks

James

[Markfisher]

Hi James I am account order my name his mark ******

[mod edit: personal details removed from the forum]

[Leanne_T]

Hi @Markfisher 

Does your My EE show you are not the account holder? 

Leanne 🙂

[Markfisher]

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@Leanne_T wrote:

Hi @Markfisher 

Does your My EE show you are not the account holder? 

Leanne 🙂

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Yes

[Markfisher]

Yes

[Leanne_T]

Thanks @Markfisher 

Are you set up as the bill payer here in the manage numbers section of your My EE account?

Leanne 🙂